Shipping policy
At Little Tinker Toys, we strive to process and deliver your orders as quickly and safely as possible. Please review our shipping practices and timelines below.
1. Order Processing Times
- All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification with tracking information once your order has officially shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout depending on your location and selected delivery method.
- Standard Shipping: Estimated delivery within 5–8 business days.
- Express Shipping: Estimated delivery within 2–4 business days.
- Free Shipping: We offer free standard shipping on eligible orders over a specified cart total (applied automatically at checkout).
3. Order Tracking
When your order ships, you will receive an email notification from us containing a tracking number you can use to check its status. Please allow up to 48 hours for tracking information to become active in the carrier's system.
4. Address Accuracy & Delivery Issues
- Incorrect Addresses: Please double-check your shipping details before placing an order. We are not responsible for orders delivered to incorrect addresses provided by the customer.
- Lost or Stolen Packages: Little Tinker Toys is not liable for items lost or stolen once marked as delivered by the carrier. If your package shows delivered but you haven't received it, please check around your property and contact the carrier directly.
5. Damaged Items upon Delivery
If your package arrives damaged, please inspect the contents and contact us immediately at support@littletinkertoys.com with your order number and photos of the damage so we can issue a replacement.
6. Contact Us
If you have any further questions regarding shipping times, carrier tracking, or your order status, please reach out to us at support@littletinkertoys.com.